Refund and Cancellation policy
Refund Policy
At Shahiserve (https://shahiserve.com/), we want you to have a clear understanding of how cancellations and refunds work. Because we facilitate online service bookings, all refund eligibility and timelines follow a structured process.
Key Refund Terms
Service Fees: Any standard convenience or booking transaction fees charged during checkout are non-refundable.
Non-Eligible Requests: Cancellation requests submitted outside the allowed timeframe or after a service has already been rendered are not eligible for a refund.
No-Shows: Failing to be available for your scheduled service appointment without prior cancellation will result in the forfeiture of the booking amount.
Return & Cancellation Window
2-Day Return/Cancellation Notice: You must initiate your cancellation or return request within 2 days (48 hours) of making the booking or receiving the service confirmation to be eligible for a refund.
How to Request a Refund
To request a refund, submit your booking details and cancellation reason directly to support@shahiserve.com or through our support panel on https://shahiserve.com/.
Processing & Refund Timeline
7-Day Refund Processing: Once your cancellation request is verified and approved, your refund will be processed back to your Original Source Account (Bank, Card, or UPI) within 7 business days.
Exchange/Replacement deliveries will be done within 5-7 Business days.
Contact Us
For any inquiries, support, or questions regarding these Terms and Conditions, please reach out to us at:
Nazara Food Company
8755925645
Email: support@shahiserve.com